5

2008 Cherokee. Owned it about five years but only drive it about 5k miles annually. Had a starter fail next to a Firestone store several years ago, so had them replace it and check my AC which had quit working. FS said they charged the system, it was leaking and it all needed to be replaced for 1500. Thanks, I said…just do the starter. Fast forward to last week. Needed to drive across the country and back, about 6k miles (it had 164,500 miles on the clock). Figured I’d take it to Imports Plus…they’d done good work for me previously. Had an O2 sensor and a wheel sensor out, needed an oil change, had them do a once over to make as certain as possible I could make it, and check the AC. I’m in Arizona as I post this, 2100 miles post repair. Everything is working perfectly. They charged the AC, checked for leaks (found none) and it works great! I was planning on a $2500 hit. I got out for $897, which I was happy to pay. They warned me the compressor was making a little noise, but three days into this journey it’s cooling like the day it was made. I’d trust these folks more so than any other shop, and especially over any chain shop. And though I no longer live in Columbia, I’d still take my car to them if possible (and visit friends while I’m there). Highest rating!!

5

I was on a drive from PA to FL when my AC stopped working somewhere south of Richmond and North of South of the border. If you know anything about the South in the summer there is one thing you can't live without and that is AC. I took the detour and found this shop . Unfortunately they were booked solid for the next two weeks. However after listening to my story they moved some appointments around to accommodate me. The staff was super polite and professional because initially they tried to find another close by shop that I could get a service done, but they were all booked too. Great Team and solid work. My ac is holding strong. Thank you imports plus. I hope not to have any more car trouble, but if I do and I am back in the Columbia area you can have all my money. Also the only reason they got 5 stars is because there weren't any more stars to give. You are all awesome.

5

Everything was great about Imports Plus. It was the best service experience I've ever had with a car. The best part was the communication. I scheduled the day to drop off and they repaired it that day. I didn't have to keep calling. I am so glad to have found them. I'm so sick of dealerships. This is my new car repair place from now on.

5

I’ve been using Imports Plus for regular service on my Subaru since I purchased it 5 years ago. They always do a great job and cover all the suggested maintenance in the owners manual.

5

I had an obscure car with an obscure problem and took it here. Spoke with Ken, who was awesome. They were not equipped to repair the transmission in this vehicle but spent a lot of time going over it when no one else would, gave me some recommendations on how to get it fixed at a more specialized shop. The best part is they refused any payment even though they invested significant time in trouble-shooting the problem. You just don't see this every day. Thanks, guys.

5

Imports Plus took excellent care of my Buick Encore. They replaced the Purge Solenoid and took the time to change my oil. They are very efficient.

Sandra thank you for your 5 star review and for trusting us with the health of your vehicle. We sincerely thank you for your business!

- Imports Plus, LLC
5

I've been a satisfied customer of Imports Plus for over 20 years. During this time they've provided service for 6 different vehicles that I've needed to keep on the road. If you want an honest and reputable business that delivers consistent quality and timely auto service every time, then Imports Plus is the auto repair service you can trust to get it done. Look no further.

5

Since I found about this great place, years ago, this is my go to place for serious car repairs. Excellent quality work and at a fraction of the cost of the dealer. You will not regret asking them first. Update: This is my second care, Chevy TRAX, that I am bringing it to be serviced. There is no question for me, although I live 30 minutes away from the shop, where I have to bring the the car for servicing. My previous car, VW Jetta, was always taken care of at very decent prices. It is hard to find a more trustworthy and knowledgable shop. Although the bill was high for the most recent repairs, I had no problem paying for it, because, as usually, they went above and beyond, and have been constantly in contact with me explaining every step of the way, what is going on, and what costs I should expect.

Thank you for your 5 star review and for trusting us with keeping your vehicle healthy!

- Imports Plus, LLC
5

5